Certified Supply Chain Professional (CSCP)

Lesson 1

1. Introduction to Supply Chain Management
   1. The Origins of Supply Chain
   2. Supply Chain Management Accounting and Finance
   3. Supply Chain Strategy
   4. Supply Chain Planning and Execution
   5. Business Strategy
2. Purchasing Management
   1. Management Roles
   2. Purchasing, Procurement
   3. Supplier Negotiation
   4. Outsourcing
   5. Purchasing Decisions
3. Creating and Managing Supplier Relationships
   1. Supplier Relationship Management
   2. Supplier Relationship Development
   3. Establishing Criteria
   4. Distributors
   5. Supplier Contracts
4. Ethical and Sustainable Sourcing
   1. Sourcing
   2. Sustainability
   3. Benchmarks
   4. Social and Environmental Impacts of Sourcing
   5. Customer Impacts of Ethical and Sustainable Sourcing
5. Demand Forecasting
   1. Demand Forecasting Concepts and Techniques
   2. The Importance of Forecasting
   3. Demand Planning
   4. Forecasting Methods
   5. Forecasting Models
6. Purchasing Management
   1. Project Management
   2. Creating and Managing Supplier Relationships
   3. Resource Planning Systems
7. Inventory Management
   1. Inventory Management
   2. Financial Statements
   3. Inventory and the Flow of Materials
   4. Inventory Tracking Methods
8. Midterm
9. Process Management – Lean and Six Sigma
   1. Lean Thinking
   2. Kanban Systems
   3. Quality Management and Quality Control
   4. Six Sigma
   5. Statistical Tools
10. Domestic U.S. and Global Logistics
    1. Transportation Fundamentals
    2. Internal Supply Chain Management
    3. International Import Export Standards
    4. Modes of Transportation
    5. Corporate Social Responsibility
11. Customer Relationship Management
    1. Customer Relationship Management
    2. Customer Value
    3. Designing a Successful CRM Program
    4. The Supply Chain Role in Customer Satisfaction
    5. Predicting Customer Behaviors
12. Global Location Decisions
    1. Global Location Decisions
    2. Direct Shipment Strategies
    3. Intermediate Storage Point Strategies
    4. Distribution Channels
13. Service Response Logistics
    1. Service Industries
    2. Supply Chain Services and Management
    3. Methods to Improve Service Productivity
    4. Service Location and Layout Strategies
14. Supply Chain Process Integration
    1. Integration Model
    2. Network Optimization
    3. Overcoming Obstacles
    4. New Product Integration
15. Performance Measurements
    1. Compliance
    2. Supply Chain Metrics
    3. Measure, Analyze and Improve the Supply Chain
    4. Risks
    5. Balanced Scorecard and SCOR Model
16. Your Career Roadmap (optional)
    1. Your Skills and Talents
    2. Your Resume
    3. The Cover Letter
    4. Using Email and Social Media
    5. Networking
    6. Acing the Interview
    7. Negotiating Your Salary
    8. After You Land the Job
17. Final Exam