Electronic health record specialists are critical in today's healthcare environment, where timely access to accurate patient records is vital to the safety and treatment of patients. This course teaches the skills required to become a certified electronic health record specialist (CEHRS) through the National Healthcareers Association (NHA), including charting, HIPAA compliance, electronic health record management, and insurance and billing. You will be prepared to work on a health information management team, auditing records, compiling reports for patient tracking, and coordinating the systems that keep our healthcare facilities operating.
Instructor(s):Rachael Delekta
Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers' compensation case management biller and auditor. She works daily with medical records and healthcare software.
Jennifer Della'Zanna
Jennifer Della'Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, biller, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues. Della'Zanna is a member of the American Academy of Professional Coders and the Association for Healthcare Documentation Integrity. She holds a Bachelor of Arts from Albright College.
Requirements:
Hardware Requirements:
- This course must be taken on a PC or a Mac.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser for course and MindTap: The latest version of Google Chrome or Mozilla Firefox are preferred to access the course content. Microsoft Edge and Safari are also compatible.
- Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this program are included in enrollment. You will receive an access code to access MOSS 3.0, which is a simulated EHR.
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Lesson 1
- An Overview of EHR and CEHRS
- What is an EHR
- The Importance of EHRs
- Efforts to Encourage EHR Adoption
- EHRs in the Future
- The Role of a CEHRS in a Medical Practice
- An Introduction to MOSS 3.0
- MOSS 3.0 Components
- Administrative
- Clinical
- Billing
- History of EHRs
- EHR Origins in Practice Management Systems
- Major Federal Initiatives to Promote EHR Adoption
- MIPS
- Steps to EHR Implementation
- Step 1: Assess
- Step 2: Plan
- Step 3: Select
- Step 4: Implement
- The EHR Framework
- EHR Architecture, Hardware, Software, Networks and Interfaces
- Human-Computer Interface (User) Devices
- Functional, Data Content, and Vocabulary Standards
- Feature and Data Formats
- Security Controls
- Hybrid Health Records
- Disaster Recovery
- HIPAA Requirements and EHR Systems
- What is HIPAA?
- HIPAA and CEHRS
- HIPAA Privacy Rule
- HIPAA Security Rule
- The EHR and Record Content
- Record Purposes
- Record Formats and Types of Data
- Record Standards
- Medical Record Content
- Documentation Practices
- Lists, Treatment Plans, Orders, and Results
- The Lists
- Summary Lists in the Office Workflow
- Standards – Functional, Content, and Vocabulary
- Patient Visit Management
- The EHR in an Office Workflow
- Master Patient Index
- Service Payment Information
- Scheduling
- Consents, Acknowledgements, Advance Directives, and Authorizations
- Coding, Billing, and Practice Reports
- Coding and Billing Workflow
- Code Sets and Clinical Vocabularies
- Coding, Billing, and the EHR
- Encoders and Computer-Assisted Coding
- Electronic Bill Submission
- Patient Communications
- Patient-Focused Communication
- Patient Portals
- Personal Health Records
- Practice Reports, Research, Registries, and Reportable Events
- Medical Product Development
- Practice Requirements
- Standards that Support Research
- Registries and Reportable Events
- Personal Health Records and Continuing Care Records
- Personal Health Record
- Communication Among Providers for Continuing Care
- Continuity of Care Record
- Ongoing Training and Technical Support of EHR Software
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