Veterinary Office Manager

If you are looking for a career in the veterinary field and want to pursue a role as an office manager—you have come to the right place! The Veterinary Office Manager course will teach you the essential skills to manage the business aspects of a veterinary practice while also helping you prepare for a job as a veterinary office manager. You will also learn key skills in Microsoft Office that are useful in any profession, whether you are in an entry-level position or an experienced professional. Along with training for the office management side of a veterinary office manager job, this course also includes basic veterinary assistant training.

In addition, you will learn QuickBooks Online to understand accounts payable, accounts receivable, and payroll, which provide foundational skills that jump off a resume in any office environment. Finally, this course also serves as preparation for the certification exam for the QuickBooks Certified User exam. Upon completion, you will be on the path to success as a veterinary office manager and beyond.

Upon successfully completing the course, you will receive a voucher to sit for the QuickBooks Certified User (QBCU) Exam. The voucher covers the cost to sit for the certifying exam upon eligibility.

Instructor(s):

Tracy Heyland, RVT

Tracy Heyland is a Registered Veterinary Technologist (RVT), earning the Academic and Practical Proficiency Award upon graduating. She brings 25+ years of experience in small animal medicine to her teaching, earned the Provincial Instructor Diploma, certified as a Professional Co-Active Coach, and is Fear Free Certified. Tracy has worked in general practice, emergency medicine, veterinary sales, operations management, and teaching positions and runs her own coaching and training company for veterinary teams, leaders, and managers.

Giving back to the veterinary profession is a passion of Tracy's where she volunteers for a veterinary technologist program advisory committee, remotely located spay and neuter projects, and a veterinary technologist association continuing education committee.

Wade Lindenberger

Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and the private industry. He is currently Director of Finance and Administration for New Children's Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm.

Before becoming a consultant, Wade was Divisional Controller for one of the world's leading health and fitness club chains and has been an Internal Audit Manager and Divisional Controller for a Fortune 500 global energy project management company. He began his career with Coopers & Lybrand, a predecessor to PricewaterhouseCoopers, one of the "Big Four" CPA firms. He has previously served as an instructor at Coopers & Lybrand and the University of California at San Diego for the Extension Course. He is currently an adjunct professor at the University of San Diego School of Business. He is also a member of the American Institute of Certified Bookkeepers' Advisory Board.

Requirements:

Hardware Requirements:

• This course can only be taken on a PC. Macs and Chromebooks are not compatible.

Software Requirements:

• PC: Windows 10 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
• QuickBooks Online (Free 1-year subscription and practice site included in enrollment.) An additional subscription or software purchase for QuickBooks Online is not required to complete this course. However, please note that this course is only suitable for the QuickBooks Online version.
• Microsoft Office 365, 2021, or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course.
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following eBooks are available for your Veterinary Assistant course. Reading assignments in each lesson will be linked to the eBook for the designated reading.

• Veterinary Assisting Fundamentals & Applications, 2nd edition, by Beth Vanhorn (eBook)
• An Illustrated Guide to Veterinary Medical Terminology, 4th edition, by Janet Amundson Romich (eBook)

The following eBook will be provided to you approximately 7-10 business days after enrollment Professional Bookkeeping with QuickBooks Online portion of the course:

• Bookkeeping for Dummies, 2nd Edition (eBook)
• QuickBooks Online software
  • Your enrollment in this course includes a free 1-year full subscription to QuickBooks Online. You will learn how to access and activate this subscription during the course.